Understanding the needs and requirements of Q-tales Platform Users
A collective Intelligence approach
The Q-tales project has as its major goal the enhancement of literacy skills in children. All our design efforts are focused on this goal. We appreciate that only very well-designed technological solutions will have any beneficial impact. We appreciate that there are many barriers to the design and implementation of beneficial solutions. As part of the Q-tales platform design process, we used collective intelligence and user story methodologies to facilitate our thinking in relation to key user needs. Our collective intelligence design workshop, held in Galway, Ireland on the 9th of April 2015, included 18 experts from the fields of education, psychology, and technology design. We began in the morning with a collective intelligence analysis of barriers to literacy skill development, followed by a collective intelligence analysis of options that may overcome these barriers. We then worked in the afternoon to develop user stories and interaction design ideas, which involved profiling user needs in light of the barriers and options and high level scenarios of Q-tales platform usage.
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